Exchange policy

Please keep in mind that any color modification done to an in stock unit is a final sale (no exchanges or returns). Please be sure that you understand and agree to this before proceeding.

You have 7 days from the day you receive your order to exchange for another wig (in stock or custom). If the difference in cost is greater than your original purchase less discounts, you must pay the difference. If difference is lesser than your original purchase the balance is issued as discount on the next order .

Exchange Condition(s):

Only for Bestlacewigs.com Wigs besides Special Orders and Wholesale Orders

Item(s) must be in original and perfect factory condition (unaltered, unworn, undamaged, lace or thin skin uncut and with tags attached) and in original packaging.

Exchange Fees:

Come-and-go shipping cost

First exchanges made within 7 days(including the date of receipt) will waive the 20% restocking fee

All first exchanges made after 7 days period (including the date of receipt), regardless of reason will incur a 20% restocking fee

Second exchanges must made within 7 days (including the date of receipt), and incur a 30% restocking fee

Second exchanges beyond this 7 day period and all exchanges greater than second exchanges will incur a 40% restocking fee, regardless of reason.

Shipping Costs on Exchange: * The come-and-go shipping cost should be paid for by Customers.

This promise is applied for the in stock lace wigs, not include any used wigs, custom lace wigs, special offer products or clearance sale. Please make sure Merchandise is in new condition, unused and in original packaging.